What You Should Know Before Retaining A Maid Service Columbus Ohio Businesses Offer

By Eric King


Not everybody is a great housekeeper. Unfortunately, routine dusting, vacuuming, and general maintenance is a necessity unless you are alright with living in a pigsty. Hiring a maid service Columbus Ohio neighbors use might be worth spending the money on, but you need to find out some things about the business before giving them unrestricted access to all your belongings.

The company you choose has to be bonded and insured. Thefts occur occasionally, and that's just an unfortunate fact. Many cleaning businesses don't carry bonds of any kind, and others only carry the ones that protect them but not the clients. If someone on the cleaning crew slips and falls while in your house, you could be held liable, unless the cleaning company carries accident and liability insurance.

You need to ask for references, and then contact them and ask questions. Any reputable cleaning company should be happy to give you a list of references with current phone numbers and email addresses. When you call you should ask the person how long they have used the company's services and if they have any complaints. If they had issues, you want to know how they were handled and if the homeowner was satisfied.

It's important to know what the company's hiring practices are and how the company screens applicants. You want to be sure the people coming into your home have passed background checks, and have been trained. You also want to feel comfortable that the employees are not working illegally. You should ask about the company's policy toward hiring subcontractors and whether or not they carry liability insurance on any subcontractors they use.

You have to know if you or the company will be providing the cleaning supplies. Not all cleaning companies provide their own supplies. This policy is good for clients who are concerned about exactly what products are being used to clean their houses. You can make the use of your own supplies a condition of hiring the cleaners if you want.

If you're going to allow the cleaners to bring their own supplies, you need to find out what they will be using. This is especially important for families with infants and pets or when family members have special needs or allergies. You might have strong opinions about some of the harsh chemicals that are found in cleaning products. If the company claims to use green products, make sure that's what they're really using and not some watered down version.

You can ask what kind of equipment they use. If the cleaning crew is using your mop, steamer, and vacuum, you know how well they work. That is not necessarily true if the cleaners are bringing their own equipment into your home.

You should expect a follow up call. When the manager gets in touch with you to ask how happy you are with the service, you can feel pretty confident that your business is important to them. If the manager isn't returning your calls, it's time to worry.




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